HickoryTech Monitoring and Managed Services provide access to network performance reports, usage statistics, web ticketing and more to ensure the most comprehensive performance reporting at a glance. Services provide a suite of tools with live network intelligence to help you make informed decisions vital to the performance of your network. Our performance monitoring includes:
- Network performance reports
- Usage statistics
- Web ticketing
- Data available for every site location
- Proactive notification
Track Your Networks Growth
Network monitoring can assist you with gathering data to keep track of your network's growth. Network monitoring allows you to know what you have and how it is performing so you can proactively look to resolve issues before they start.
Help with Capacity Planning
Network monitoring allows you to track how much network bandwidth you are using, enabling you to do capacity planning based on your usage trends.
Web Interface
Access the information anytime, anywhere from one central and private web interface.
Monitoring & Managed Service Packages
Packages
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Features
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Network Monitoring Portal
Included FREE with the following services:
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- Online usage utilization statistics
- Response time to HickoryTech node
- Errors and discards
- User account information
- Web ticketing
- HickoryTech contacts and support
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Managed Services
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All Network Monitoring Portal features, plus:
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Fully Managed Router
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All Managed Services features, plus:
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SLA Monitoring
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All Managed Services features, plus:
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